Shipping policy

Shipping Policy

At OnlyMe, we make sure your jewellery is delivered safely and efficiently. Please review our shipping details before placing an order.

Order Confirmation & Dispatch

You will receive an order confirmation email immediately after placing your order.
Orders are typically dispatched within 1–3 working days.
Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp.

Shipping Charges

Orders Below ₹999

Standard Shipping

Shipping Fee: ₹60
Estimated Delivery: 5–7 working days

Express Shipping

Shipping Fee: ₹150
Estimated Delivery: 2–3 working days

Orders Above ₹999

Standard Shipping

Free Shipping
Estimated Delivery: 5–7 working days

Express Shipping

Shipping Fee: ₹150
Estimated Delivery: 2–3 working days

Delivery timelines are counted from dispatch and are estimates only. Actual delivery may vary depending on your location, courier partner, weather conditions, public holidays, or other circumstances beyond our control.

Payment Methods

We accept secure prepaid online payments through trusted payment gateways.

Cash on Delivery (COD) is not available.

However, eligible customers may see a Pay Later option at checkout. This is not Cash on Delivery. Payment is securely authorized at checkout and processed according to the payment provider's terms after successful delivery.

Delivery Attempts & Undelivered Orders

Our courier partners may contact you on your registered phone number before or during delivery.

If the delivery partner is unable to reach you after multiple delivery attempts, or if the order is refused or remains undelivered due to an incorrect address, unavailable recipient, or non-response, the shipment may be returned to us by the courier partner.

In such cases, the order will be treated as a failed delivery. Once the returned package is received and verified by us, a refund may be issued after deducting:

Original shipping charges
Return-to-Origin (RTO) charges incurred by us

Please ensure that your shipping address, contact number, and delivery details are accurate and that you are available to receive the order.

Important Notes

Please ensure your shipping address and contact details are correct while placing your order.
We are not responsible for delays caused by courier partners, natural events, public holidays, or incorrect shipping information provided by the customer.
Once an order is marked as delivered by the courier partner to the provided shipping address, responsibility for the package transfers to the recipient.
Shipping charges are non-refundable.