Refund policy

At OnlyMe Jewels, every piece is carefully inspected before dispatch.

Returns

We accept returns within 7 days of delivery only if the product arrives damaged, broken, or incorrect.

To be eligible for a return, you must:

Products that have been used, worn, damaged after delivery, or altered in any way are not eligible for return or exchange.

To start a return, you can contact us at onlyme.jewels@gmail.com.

Please note that returns sent without prior approval will not be accepted.

Please inspect your order upon delivery and contact us immediately if:

Our team will review the issue and work towards a suitable resolution.

Once your request is verified, we can offer a replacement (subject to product availability).

If your return request is approved and a replacement is not possible, a refund will be processed to your original payment method.

Please note:

Return shipping charges will be deducted from the refund amount.
Original shipping charges (if applicable) are non-refundable and will also be deducted.

Refund processing times may vary depending on your payment provider.

We do not accept returns or exchanges for:

For any return or refund-related questions, please contact us at:

We're committed to providing a smooth and trustworthy shopping experience, and your satisfaction is important to us. 💖