Privacy policy

Last Updated: July 2026

At OnlyMe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with us.

1. Information We Collect

When you use our website, we may collect the following information:

Name
Email address
Phone number
Billing and shipping address
Payment details (securely processed by our payment partners)
Order and transaction information
Device and browser information
IP address
Website usage and interaction data

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations, shipping updates, and service notifications
Improve our website, products, and customer experience
Detect and prevent fraud or unauthorized activity
Send promotional offers and marketing communications (you may unsubscribe at any time)
Comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted third-party service providers only when necessary to operate our business, including:

Shopify (our ecommerce platform)
Payment gateways
Shipping and logistics partners
Marketing and analytics providers
Customer support tools

These service providers are permitted to use your information only for the services they provide to us.

4. Shopify & Third-Party Services

Our store is powered by Shopify. By using our website, you acknowledge that your information may be processed by Shopify and other trusted service providers to facilitate payments, shipping, analytics, and store functionality.

Your information may be transferred, stored, and processed outside India, including by Shopify and our service providers, in order to provide our services to you.

For more information about Shopify's privacy practices, please visit Shopify's Privacy Policy.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic and performance
Enhance your shopping experience
Deliver relevant marketing and advertisements

You may disable cookies through your browser settings, though some features of the website may not function properly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to:

Provide our services
Complete transactions
Comply with legal obligations
Resolve disputes
Enforce our policies and agreements

8. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

If you have any concerns about how we handle your personal information, please contact us first — we'll do our best to resolve it directly.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.